At White Lotus of Light, we are committed to delivering high-quality services, teachings, and products that support your spiritual journey. Please review our fulfillment policies below to better understand your rights and options as a valued member of our community.

Refund Policy

Digital Products and Services:
Due to the nature of digital content (courses, livestreams, recordings, astrology readings, and consultations), all sales are generally final. However, if you experience technical issues or are unsatisfied with your purchase for a sincere and valid reason, we encourage you to reach out. We will review refund requests on a case-by-case basis and may offer a refund or credit at our discretion.

Physical Products:
If you receive a damaged or incorrect item, please notify us within 14 days of delivery. We will replace the item or issue a refund as appropriate.

Shipping & Delivery Policy

Digital Products:
Digital content is typically delivered instantly via email or account access after payment. If you do not receive your purchase within 15 minutes, please check your spam folder or contact us for support.

Physical Products:
Orders are shipped via trusted carriers within 3–7 business days. Shipping times may vary by destination. You will receive tracking information once your order has shipped. Currently, we ship to most countries; if your region is not supported, you’ll be notified at checkout.

Return Policy

Digital Goods & Services:
We do not accept returns on digital goods. However, if you have any concerns or issues, we encourage you to contact us directly. Our goal is your full satisfaction and alignment with our offerings.

Physical Products:
Returns are accepted for unopened, unused items within 14 days of delivery. Return shipping is the responsibility of the customer unless the product arrived damaged or in error. Please contact us before returning any item to ensure proper processing.

Cancellation Policy

Consultations & Appointments:
Appointments may be rescheduled with at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice are non-refundable unless due to an emergency or compassionate reason.

Contact Us

If you have any questions about our fulfillment policies or need support with your order, please email us at [whitelotusoflight@gmail.com]. We’re here to help and ensure your experience with us is filled with clarity, trust, and support.